🛡️ Safe Gaming Commitment

ee44 Responsible Gaming — Your Protection is Our Priority

ee44 believes gaming should be a source of enjoyment, not a burden. We are committed to helping every player play safely, mindfully, and in a controlled way.

What is Responsible Gaming and Why Does It Matter


Responsible gaming means enjoying gaming consciously, with a plan, and within your own means. At ee44, we believe every player has the right to know — when to stop, how to set limits, and where to find help.

When online gaming turns from entertainment into a habit, it can have a negative impact on personal life, family, and financial stability. To help avoid this, ee44 provides multiple protection tools and support services.

Our platform is exclusively for those aged 21 and above. No one can use our services without age verification.

21+ — For individuals aged 21 and above only

Core Principles

  • View gaming as entertainment, not a source of income
  • Set a daily budget and time limit and stick to them
  • Do not place bigger bets trying to recover after a loss
  • Avoid playing when under the influence of alcohol or feeling stressed
  • Reach out to our support team whenever you need
  • Do not invest in gaming by taking on debt or breaking into savings

Our Protection Tools

ee44 makes it easy for you to stay in control


Set a Deposit Limit

You can set your own limit on how much you deposit per day, per week, or per month. Once a limit is set, it takes effect immediately. To increase the limit, you will need to wait 72 hours after making the request.

Time-Out Feature

If you feel you need a break, you can voluntarily suspend your account for anywhere from 24 hours to 30 days. During this period, logging in or placing bets will not be possible, and you will not receive any marketing messages.

Self-Exclusion

If the problem feels more serious, you can close your account for 6 months or permanently through self-exclusion. Once this decision takes effect, it cannot be reversed before the set period ends.

Set a Loss Limit

After losing a set amount, your account can automatically end a session. Setting this limit significantly reduces the risk of financial loss.

Bet Limit Control

Decide in advance the maximum amount you will bet in each session. If you go beyond this limit, the platform will automatically alert you.

24/7 Support Service

If you have any concerns about gaming, our Bengali-speaking support team is available day and night to help. Contact us anytime through live chat.

Warning Signs of Problematic Gaming


If you notice any of the following signs in yourself, it is time to seek help.

Continuously placing larger bets to try to win back lost money — a habit known as "chasing losses".

Hiding your gaming habits from family or friends, or lying about them.

Wanting to stop gaming but being unable to stop yourself.

Gaming with money meant for essential expenses, or playing on borrowed money.

Neglecting work, family, or social responsibilities to spend time gaming.

Using gaming to cope with depression or anxiety.

Self-Assess


Ask yourself the following questions — answer them honestly.

Are you unable to control your gaming?
Are your bet amounts gradually increasing?
Do you feel restless or irritable when you stop gaming?
Has your concentration at work or study declined?
Is gaming causing problems in your relationships?
Are you facing financial difficulties?

If the answer to one or more of these questions is "yes", contact our 24/7 support team right now. Seeking help is an act of courage.

How to Use the Protection Tools


01

Log in to your account

Log in to your ee44 account and go to the "Account Settings" section. You will find the "Responsible Gaming" option there.

02

Choose a Limit or Time-Out

Choose one or more options from deposit limit, bet limit, loss limit, or time-out, according to your needs.

03

Set the Amount or Duration

Enter the amount or time period that suits you. Deposit limits are set in taka and time-outs are set in days.

04

Confirm

Once you save the settings, they will take effect immediately. A confirmation message will be sent to your email. Contact support if you have any issues.

Self-Exclusion in Detail


Self-exclusion is the most powerful protection tool. Once activated, you will be completely cut off from the ee44 platform for the set period.

During self-exclusion:

  • You will not be able to log in to your account
  • Placing bets or playing any games will not be possible
  • You will not be able to open a new account
  • Promotional emails and messages will be stopped
  • Any balance in your account will remain secure

The minimum exclusion period is 6 months. For permanent exclusion, account recovery is not possible.

To apply for self-exclusion, contact our support team directly via live chat or email us at [email protected].

Minor Protection and the 21+ Policy


ee44 strictly ensures that only individuals aged 21 and above can use the platform. Age verification is mandatory at registration.

If you have children or teenagers at home:

  • Do not share your account details
  • Use password protection on your device
  • Enable parental controls on your browser
  • Always log out after a gaming session

If you see or suspect another minor playing on ee44, notify our support team immediately.

Important: Protecting minors from gaming is one of our highest priorities. Violation of this rule will result in permanent account closure.

Need Help? We Are Here


For any concerns or problems related to gaming, our Bengali-speaking team is by your side. Never try to face it alone.

ee44 Support

24/7 Live Chat — Instant support in Bengali
Service available 7 days a week, 24 hours a day
Support provided entirely in Bengali

Steps for Responsible Gaming

Set limits from Account Settings
Activate a time-out when needed
Use self-exclusion for long-term issues
Let a family member or someone you trust know

Common Questions About Responsible Gaming


Yes, reducing your deposit limit or setting a new one takes effect immediately. However, if you want to increase your limit, you will need to wait 72 hours after making the request. This delay is intentional — to prevent impulsive decisions.

A time-out is a short-term break — from 24 hours up to 30 days. Once the period ends, your account is automatically reactivated. Self-exclusion is long-term — a minimum of 6 months — and cannot be cancelled before the set period ends. For serious issues, self-exclusion is the more effective option.

Yes, all funds in your account will remain secure throughout the self-exclusion period. Once the exclusion period ends, you will be able to make a withdrawal. For any questions, contact us at [email protected].

No. ee44 is only for individuals aged 21 and above. Age verification is mandatory at registration. If a minor attempts to open an account or such an incident comes to light, the relevant account will be permanently closed.

Absolutely. You can keep deposit limits, loss limits, and session time limits all active at the same time. Having multiple protections active gives you stronger control.

The first step is to acknowledge it honestly. Then contact our 24/7 live chat support immediately or send an email to [email protected]. Our team will help you activate self-exclusion or a time-out. You can also let a family member or a trusted friend know.

Enjoy Safely — Responsibly with ee44

ee44 is always by your side. Let entertainment be safe, mindful, and controlled. Enjoy our slots, cricket betting, or live casino today — but always within your limits.

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